Shipping policy
We produce and ship orders within 2–4 business days after payment is completed.
We offer free worldwide shipping with the following estimated delivery times:
Delivery Times
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USA (Express Shipping):
5–10 business days after production -
Canada / Europe (Standard Shipping):
7–14 business days -
Australia (Standard Shipping):
3–4 weeks -
Rest of the World (Standard Shipping):
2–5 weeks, depending on destination
Please note that delivery times may vary slightly due to customs clearance, local carrier delays, and import procedures.
Customs, Duties, and Taxes
For orders where the product page states that customs duties and import taxes are included, these charges are covered by us and should not be charged again upon delivery.
If any unexpected customs-related issue occurs, please contact us at sales@asperaria.com and we will review the case with you.
For destinations where duties and taxes are not stated as included on the product page, any applicable customs fees, import duties, or local taxes remain the responsibility of the customer.
Shipping Method
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USA: Express shipping via trusted international carriers
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Other regions: Reliable standard international shipping
Total Shipping Time
Receiving time = Production time + Delivery time
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Production time: 2–4 business days
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Delivery time: depends on your location (see above)
Delays
In rare cases, deliveries may be delayed due to circumstances beyond our control, such as customs inspections, flight delays, carrier disruptions, or severe weather conditions.
If this happens, your order is already on its way and we appreciate your patience.
Shipping FAQ
What is the processing time for my order?
Orders are produced and shipped within 2–4 business days.
Delivery time depends on your location and shipping method.
Are customs duties and taxes included?
If the product page states that customs duties and taxes are included, then those charges are included in your order total.
You should not be asked to pay them again upon delivery.
If you are charged unexpectedly, please contact us at sales@asperaria.com.
How can I change my delivery address?
Please contact us immediately if you need to change your delivery address.
Once an order has been shipped, we are unable to update the address.
📩 Contact us at: sales@asperaria.com.
How do I cancel an order?
Order cancellations are only possible before the order is shipped.
If you need to cancel, contact us as soon as possible.